- NTT DATA North America (Westlake, TX)
- …forward-thinking organization, apply now. We are currently seeking a Testing Engineering Senior Analyst - Healthcare Systems Tester to join our team in West Lake, ... follow up on + Provide support to Client HealthCare Consultant on Requirements Workshop call + Client Testing + Provide project management for client testing for new… more
- Northrop Grumman (TX)
- …they're making history. **Northrop Grumman is looking for an Enterprise-Wide Applications Analyst for the Timekeeping & Labor (TK&L) 1ERP team.** **This position is ... the team + Lead project efforts for Timekeeping and Labor + Provide on call support when needed (month ends/year ends) **Basic Qualifications - To be considered for… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working ... between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- Molina Healthcare (TX)
- …complex formulas. + Provide analytical input related to trends within plans associate to call handle time and call volume, used to continuously improve forecasts ... years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and… more
- Pike Corporation (Plano, TX)
- …issues on desktop, laptop, and mobile devices. + Participates in an Escalation On- Call weekly rotation for the Desktop Support group. + Create, review, edit and ... line to iOS devices on all major carriers. + Participate in weekly on- call rotation for weekend coverage to triage/support the business needs. Requirements: +… more
- Headquarters, Air Force Reserve Command (Fort Worth, TX)
- …with full civilian pay. Air Reserve units and members; are subject to immediate call to active duty in mobilization to meet a national emergency. For additional ... information regarding ART positions and/or military qualifications, please call ###. Retired military are usually ineligible for membership in the AF Reserve.… more
- Providence (TX)
- …may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers ... compensation may be available for this role, such as shift differentials, standby/on- call , overtime, premiums, extra shift incentives, or bonus opportunities. more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience to ... show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach… more
- Evolent (Austin, TX)
- …at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Constellation (Houston, TX)
- …in use of network routing, switching and security protocols + 24/7 on- call rotational duties. + Ability to travel domestically. **PREFERRED QUALIFICATIONS** + Cisco ... Certified Internet Engineer (CCIE) certification. + Master's Degree + Project Management Professional (PMP) certification. + Certified Information Systems Security Professional CISSP Constellation is proud to be an equal opportunity employer and employees or… more