- Huntington Ingalls Industries (Arlington, VA)
- …Summary HII, Mission Technologies is seeking a seeking a detail-oriented Budget Analyst to join our team supporting the Department of Navy's Chief Information ... for reasonable accommodation will be responded to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission Technologies. more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working ... between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- Robert Half Technology (Richmond, VA)
- …Desk staff are trained accordingly. + Strive to meet key performance metrics: + First Call Resolution: 80% or higher + Average Wait Time: Under 20 seconds + Average ... Call Duration: 10 minutes or less + Collaborate with the Desktop Services team to manage corporate desktops following IS best practices. + Participate in the… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience to ... show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach… more
- Evolent (Richmond, VA)
- …at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Coinbase (Richmond, VA)
- …* Supporting with month end close processes and quarter earnings call preparation. * Lead finance transformation projects around month-end close, forecasting ... and other ad-hoc processes. * Conduct monthly budget reviews and annual planning exercises. * Lead deep dives into marketing and communication expense to understand their drivers and potential levers to enhance financial performance. * Perform ad-hoc marketing… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …for reasonable accommodation will be responded to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission Technologies. ... Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …for reasonable accommodation will be responded to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission Technologies. ... Mission Technologies' Global Security (GS) group comprises live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted partner to our military customers, HII designs, develops and operates the… more
- US Marine Corps (Quantico, VA)
- …hardware problems. Identifies options for problem resolution. Responsible for 1st level call resolution, escalation and logging of all inbound help desk requests ... received by telephone, email and via the trouble ticket system and customer follow-up. Monitors production network connectivity and may provide 1st level network administration duties. Provides World Class Customer Service with an emphasis on courtesy. Assists… more
- Huntington Ingalls Industries (Langley AFB, VA)
- …for reasonable accommodation will be responded to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission Technologies. ... Requisition Number: 24329 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $114,041.00 - $163,000.00 Security Clearance: TS/SCI Level of Experience: Senior This opportunity resides with Warfare Systems (WS), a… more