- TEKsystems (Buffalo, NY)
- …providing appropriate and accurate information * Maintain and document complete and accurate call and case notes in a professional manner * Regularly participate in ... * Perform other duties as assigned Skills Customer service, Call center, Customer support, data entry, benefits verification, Microsoft...School degree required The following are a plus * Associate or Bachelor's degree nice to have * Working… more
- Penske (Montgomery, NY)
- …and 2) warrantable repairs, documented appropriately. * Perform diagnostics and non-road assist call repairs that can be dropped quickly, as needed. * Restock rapid ... to work in non-climate controlled conditions required * The associate will be required to understand and comply with...or other information established by Penske management * The associate must be able to perform all work adhering… more
- Mount Sinai Health System (New York, NY)
- …rounding validation data and observation of unit rounding. 5. Validates Associate Director/Clinical Nurse Manager competency in PHR and provides consistent ... qualitative feedback regarding the patient experience and staff engagement to Associate Directors, Clinical Nurse Managers, staff and the Interdisciplinary Patient… more
- Rensselaer Polytechnic Institute (Troy, NY)
- …and equipment and manages vendor contracts. The position participates in Supervisor On- Call rotation and supervises call -in procedures and repair work performed ... training and experience may be considered. Preferred Qualifications + Associate 's Degree in Related field + Five years of...vacations, sick leave and/or personal leave. Schedule quarterly on call responsibilities; ensure on call duty is… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The External Affairs division of DSS tells the story of ... and in the subways, to the responsiveness of our call center operators, we bring every program, every resource,...Services (OCS) is recruiting for one (1) Principal Administrative Associate II to function as a CLIENT ADVOCATE, who… more
- Bassett Healthcare (Cooperstown, NY)
- …the best quality of life possible. What you'll do The Patient Support Services Associate is the "Face of Bassett" to patients and visitors. It is essential that ... the foundation of this position. The Patient Services Support Associate is under the supervision of Patient Support Services,...in other duties as assigned by Bed Management and Call Center colleagues. This position is responsible for assisting… more
- Evolent (Albany, NY)
- …* Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system functionality. * ... to recommend innovative solutions that enhance the customer service experience. * On- Call Support: Provide periodic on- call support to ensure uninterrupted… more
- University of Rochester (Rochester, NY)
- …Center IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and balance ... the priorities of the department. + Maintains an understanding of call routing and voicemail systems to troubleshoot issues. + Effectively communicates and… more
- Arc Allegany-Steuben (Wellsville, NY)
- …of paid training, and more! JOB SUMMARY Under the direction of the Associate Director of Quality Enhancement, this position is responsible for conducting incident ... report within the required timeframe for review by the Associate Director or Director of Quality Enhancement and committee....or Director of Quality Enhancement and committee. + Provide on- call service at least every 2 months - answering… more
- Sysco (Central Islip, NY)
- …and retained to ensure the minimum potential for loss. + Preserves associate relations through regular department or pre-shift meetings. + Maintains on-going ... with associates by answering questions and explaining policies and procedures. + Monitors associate morale. + Submits and responds to ideas to improve associate … more