- New York State Civil Service (New Windsor, NY)
- …the Senior WC Examiner, the WC Examiner will function as a direct supervisor for call center and service center staff and be responsible for the following tasks: * ... tasks in the service center* Provide coverage on the call center* Greet customers at the window and determine...to technical questions from policyholders or claimants;Or 2. An associate 's degree and two years of full-time experience described… more
- Lumen (Albany, NY)
- …and maintain** SIP-based voice infrastructure in AWS, including SBCs, and call routing logic. + **Automate provisioning and monitoring** of voice services ... hybrid voice environments. + **Troubleshoot and resolve** issues related to call quality, latency, and service availability in real-time. + **Collaborate with… more
- New York State Civil Service (Albany, NY)
- …missing college students, and missing vulnerable adults. Minimum Qualifications Non-Competitive: Associate degree or 60 semester credits and four (4) years of ... The position requires the investigative specialist to be in on- call status on a rotating basis with other investigative...a 24/7 hotline. Compensation while in standby status for on- call is 25% of base salary.Candidates from diverse backgrounds… more
- ConnectLife (Williamsville, NY)
- …must have flexibility outside standard office hours, as needed including on call requirements. Travel between local WNY hospitals required Salary: Full Time, Exempt ... based on combined education and relevant experience. Education Requirements: + Associate degree in a related field required. + Bachelor's degree preferred.… more
- Compass Group, North America (New York, NY)
- …and equipment operators to resolve equipment related problems + Provide emergency on- call responsibilities + Research and initiate orders for repair parts, working ... customer service skills + Ability and willingness to serve "on- call " duty as required + Must be willing to...Off * Holiday Time Off (varies by site/state) * Associate Shopping Program * Health and Wellness Programs *… more
- Synchrony (New York, NY)
- …troubleshoot systems, identify root cause, and implement fixes + Provide 24x7 on- call support periodically throughout the year + Identify ways to increase efficiency ... new hire time in position requirement is met, the associate will have a minimum 6 months' time in...specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can… more
- Kelly Services (Rochester, NY)
- …regarding custom-designed benefit plans. + Meets established statistical performance measures, such as call length and daily call volume. + Acts as a liaison ... Adheres to all Customer Service policies and procedures. **Minimum Qualifications:** + Associate 's degree in Business Administration or a related field with a… more
- Lotte Biologics USA LLC (Syracuse, NY)
- …experience in calibration and instrumentation, applying principles and practices. + Associate 's Degree in Electronics Technology or equivalent training with a strong ... is a team-based position that requires shift work, weekends, holidays, emergency call -ins and overtime. Schedule is a 10-hour evening shift on rotational schedule… more
- PSEG Long Island (Hicksville, NY)
- …as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean ... during and after normal working hours and may require on- call duty during these periods - which may include...disability and need assistance applying for a position, please call ### or email ###@pseg.com. If you need to… more
- University of Rochester (Rochester, NY)
- …Supervisor to ensure employees meet metrics and expectations. + Analyzes GNAV's real-time call analytics to ensure service levels are met, assess trends, and makes ... in developing immediate and long-term performance improvements. + Conducts call monitoring, service observations, patient satisfaction calls. Acts as patient… more