- Alameda Health System (San Leandro, CA)
- …scheduling, registration, referral staff across all ambulatory clinic sites, the call center and referral/authorization units supporting ambulatory clinics. ... education with clinicians) at multiple sites; Wellness Centers and Clinics, Call Center , and Referral Unit. . Access - scheduling, registration, and referral… more
- Transdev (San Rafael, CA)
- …resolve complaints, and escalate complex inquiries as needed. + Adhere to all call center scripts, procedures, and compliance standards. + Meet or exceed ... California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time… more
- PennyMac (Pasadena, CA)
- …the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ... coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience Specialists… more
- Kelly Services (Pasadena, CA)
- …Representatives to join our team in Pasadena. This is an in-office, call center -based role supporting high-needs In-Home Supportive Services (IHSS) recipients, ... **Qualifications** + Bilingual in Spanish and English (required). + Prior call center or high-volume phone experience preferred. + Experience with IHSS,… more
- Transdev (San Rafael, CA)
- …and assistance to the DSMPS as they complete their assigned duties. + Work closely with Call Center Manager and Call Center Lead for successful and ... California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time… more
- IHG (Santa Monica, CA)
- …language is a plus. + Must possess the utmost customer service. + Previous call center experience in a sales capacity (non-scripted environment) or other ... Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center . The opening of Regent Santa Monica Beach marks a historic return… more
- Genentech (South San Francisco, CA)
- …engagements-such as territory planning, call execution, field content sharing, and medical call center support. The role is responsible for ensuring that CRM ... + Implement scalable innovations across field planning, content sharing, call execution, and call center operations. + Champion integration of enterprise… more
- Rapid Response (Corona, CA)
- …environments, this is your opportunity to make a real impact. Our 24/7 call center never closes; customer service representative (CSR) schedules include ... + Process outbound calls to customers and authority agencies in a call center setting, some inbound. + Provide detail-oriented customer service and empathetic… more
- Robert Half Office Team (San Diego, CA)
- …service with empathy, professionalism, and cultural sensitivity + Utilize CRM systems and call center tools to manage customer interactions efficiently + Support ... in Spanish and English to support a diverse client base + Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and… more
- Robert Half Office Team (San Diego, CA)
- …Deliver empathetic and respectful customer service while handling sensitive information + Utilize call center and CRM platforms to manage workflows efficiently + ... and English to meet the needs of a diverse population + Follow call center procedures and utilize systems such as Avaya CMS and Epic Requirements Qualifications:… more