- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- City National Bank (Los Angeles, CA)
- …analyze service interaction data, such as unstructured voice and text analytics in the call center via software such as Qualtrics, Tethr, or NICE Analytics * ... Serve as a chief administrative contact for critical team functions, including vendor management, contract/SOW management, and compliance reviews * Consult on/manage quantitative and qualitative research initiatives conducted by 3rd party research partners… more
- Parker Hannifin Corporation (Carson, CA)
- …+ Minimum five (5) years of experience in technical service/customer support or call center capacity. + Good organizational, analytical and interpersonal skills ... (written and oral). + Technical aptitude and experience for mechanical and chemical applications. + Influence on decision-making process. + Ability to read a technical drawing. + May include up to 30% travel for customer visits, training and personal… more
- Robert Half Office Team (Santa Barbara, CA)
- …in answering inbound calls and managing customer inquiries. * Proficiency in call center operations, including inbound and outbound communication. * Expertise ... in data entry, email correspondence, and order entry. * Familiarity with scheduling appointments and using Microsoft Excel and Word. * Experience with Sage 100 or similar systems is preferred. * Bachelor's degree is preferred but not required. * Exceptional… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- Evolent (Sacramento, CA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- Highmark Health (Sacramento, CA)
- …tomachine learning operations (MLOps) or automated model scoring. + Familiarity with call center analytics, provider engagement data, or member experience ... metrics (CAHPS, HEDIS, STARS). **Technical Skills** + **Advanced SQL** (window functions, CTEs, analytical modeling). + **Tableau / Tableau Next** (LOD expressions, parameters, data modeling, AI-driven insights). + Experience with at least one major… more
- UCLA Health (Los Angeles, CA)
- …satisfaction + Handling a high volume of incoming customer service calls in a call - center environment + Having a positive demeanor, good verbal and written ... communication skills, and professional in all aspects Salary Range: $29.04 - $38.29 HourlyQualifications We're seeking detail-oriented, self-directed professional with: + Required two years recent professional medical billing collection experience as well as… more
- Parexel (Glendale, CA)
- …phase unit. The Clinical Recruitment Coordinator works closely with research associates, call center agents, clinical research coordinators, etc. to ensure the ... enrollment process of study participants is completed safely while following standards and protocols. Starting your journey with Parexel comes along with an **extensive induction program and ongoing training** while following your individual career path.… more
- CRC Insurance Services, Inc. (CA)
- …12. Maintain necessary licenses to produce business. 13. If applicable, monitor call center environment, assuring adequate coverage during peak hours. ... **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.… more