- Cedars-Sinai (Los Angeles, CA)
- …calls in a healthcare setting or related field preferred. Medical or healthcare call center experience preferred. **About Us** Cedars-Sinai is a leader in ... outpatient areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration information,… more
- Cedars-Sinai (Los Angeles, CA)
- …calls in a healthcare setting or related field preferred. Medical or healthcare call center experience preferred. **About Us** Cedars-Sinai is a leader in ... area for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information, including… more
- Cedars-Sinai (Los Angeles, CA)
- …Certified Healthcare Access Associate (CHAA) required upon hire. + Prior leadership & call center experience strongly desired. + Knowledge of primary care, ... ID** : 12746 **Working Title** : Admissions Team Lead - Patient Access Contact Center - Primary Care / Pediatrics / Urgent Care - Full-Time, Hybrid **Department** :… more
- Sedgwick (Sacramento, CA)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... Work(R) Fortune Best Workplaces in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in… more
- UCLA Health (Los Angeles, CA)
- …duties; business office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift shop work; but ... diem) in the UCLA Health medical facilities (eg Ronald Reagan Medical Center , Santa Monica UCLA Hospital, Resnick Neuropsychiatric Hospital, etc.) meet these… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Cedars-Sinai (Los Angeles, CA)
- …follows up on questions or concerns raised at staff meetings. + Supervises call center staff. Monitors calls to ensure exceptional customer service provided, ... for the administration of all process problems/changes, adjusting workflow relative to call center operations. + Creates and monitors weekly reports for… more
- Cardinal Health (Sacramento, CA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. +… more
- Cardinal Health (Sacramento, CA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized… more