- RTX Corporation (Livermore, CA)
- …experience in customer service **Qualifications We Prefer** + Experience in radio communications, call center customer service, help desk, or radio dispatching + ... and air traffic control? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In… more
- Vagaro (Pleasanton, CA)
- …a typing speed of over 50 WPM + Minimum of two years' front-line, high-volume support/ call center experience + Ability to work within common support metric goals ... email + Work within service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate internal Vagaro team +… more
- UCLA Health (Los Angeles, CA)
- …duties; business office clerical work; food services; laundry; medical coding and billing; call center and warehouse work; scheduling; and gift shop work; but ... diem) in the UCLA Health medical facilities (eg Ronald Reagan Medical Center , Santa Monica UCLA Hospital, Resnick Neuropsychiatric Hospital, etc.) meet these… more
- Penske (Torrance, CA)
- **Position Summary:** Assists the corporate Remarketing sales and management team (FSR's, Call Center , Dealer Manager, Sales Manager) with administrative duties ... relating to the sale of used vehicles, and the processes related to the RTC program. Support will be provided to coordinate the completion of pending transactions with retail, fleet, and wholesale customers via both phone & e-mail communication. Provides… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ... ability to work as a team, knowledge of MS Word, Excel, and Outlook. Able to use multiple programs simultaneously. Previous banking or credit union experience would be preferred. Proven ability to assist in team motivation. Strong customer service skills,… more
- UCLA Health (Santa Monica, CA)
- …therapy and other support services for victims and their significant others. The On- Call Rape Treatment Center Counselor provides telephone and in-person on- ... difference in the lives of others. The Rape Treatment Center (RTC) at UCLA Santa Monica Medical Center... Center (RTC) at UCLA Santa Monica Medical Center provides free, comprehensive, state-of-the-art treatment for sexual assault… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Deloitte (San Francisco, CA)
- …needs and drive the functional architecture and design of the future-state contact center , including call routing, IVR flows, and omnichannel capabilities. + ... to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead... technologies and AI use cases (eg, voice bots, call summarization, intelligent routing). Define and track key metrics… more
- Banc of California (Santa Ana, CA)
- …Treasury Management (TM) Services Manager is responsible for leading the Treasury Services Call Center , which supports the business online banking platform and ... complex service issues. + Oversees daily operations of the Treasury Services Call Center , including scheduling, delegation of assignments, and workflow… more