- MetaOption, LLC (Sunnyvale, CA)
- …Salesforce experience with: o Field Service Management (FSM) o Case Management o Call Center / Service operations * 2-3 years hands-on ServiceMax Asset360 ... hands-on experience with Salesforce.com Field Service Management, Case Management and/or Call Center . * 2-3 years of direct hands-on experience with ServiceMax… more
- Robert Half Office Team (San Diego, CA)
- …service with empathy, professionalism, and cultural sensitivity + Utilize CRM systems and call center tools to manage customer interactions efficiently + Support ... in Spanish and English to support a diverse client base + Adhere to call center best practices and procedures, including use of systems such as Avaya CMS and… more
- Robert Half Office Team (San Diego, CA)
- …Deliver empathetic and respectful customer service while handling sensitive information + Utilize call center and CRM platforms to manage workflows efficiently + ... and English to meet the needs of a diverse population + Follow call center procedures and utilize systems such as Avaya CMS and Epic Requirements Qualifications:… more
- Providence (Mission Viejo, CA)
- …Qualifications:** + Associate's Degree. + 1 year - Hospital related PBX or Call Center experience. **Why Join Providence?** Our best-in-class benefits are ... This is a prestigious designation from the American Nurses Credentialing Center (ANCC), which recognizes organizations that provide the highest-quality care. Only… more
- Robert Half Office Team (Hawthorne, CA)
- …to ensure seamless service delivery and maintain operational excellence. * Utilize call center software and tools effectively to enhance member interactions ... to members. Requirements * Minimum of 1 year experience in a call center environment, preferably within financial services. * Strong consultative sales and… more
- Rapid Response (Corona, CA)
- …environments, this is your opportunity to make a real impact. Our 24/7 call center never closes; customer service representative (CSR) schedules include ... + Process outbound calls to customers and authority agencies in a call center setting, some inbound. + Provide detail-oriented customer service and empathetic… more
- Robert Half Office Team (Temecula, CA)
- …timely resolution. * Meet performance targets and contribute to the overall efficiency of the call center . Requirements * Minimum of 2 years of experience in a ... call center or customer service role. *...call center or customer service role. * Familiarity with basic...information with confidentiality and professionalism. * Proficiency in using call center software or customer service tools.… more
- SolomonEdwards (Sacramento, CA)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …to extract insights from unstructured medical texts, such as clinical notes or call center transcripts. + Identifying relevant data drivers (features) that can ... job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud resulting… more
- Stanford Health Care (Newark, CA)
- …and productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions and employee ... + Contributes to the development and implementation of contact center strategies and initiatives to optimize call ...contact center strategies and initiatives to optimize call routing, reduce wait times, and improve overall customer… more