- Banc of California (Santa Ana, CA)
- …Services Team Lead serves as the bridge between management and the front-line TMS Call Center team members, providing leadership, coaching and guidance to the ... Performs a variety of other related functions. Ensures the performance of Call Center duties in accordance with the company's policies and procedures, all US… more
- Ventura County (Ventura, CA)
- …following: Elections Office Assistant I + Opens/flattens/processes ballots. + Works the in-office call center . + Assist with the adjudication process. + Picks up ... are paid on an hourly basis. They work on call , which means that their work hours may vary...Assist in scheduling and coordinating extra-help staff at vote center locations. + Facilitate and conduct extra-help staff training.… more
- WSP USA (Los Angeles, CA)
- …IT support teams + Experience working in a high-touch customer service or call center environment preferred **Technical Skills** + ITIL v4 Foundation ... Resource Planning) concepts and integration + Knowledge of Cisco Contact Center technologies and call center operations + Experience with transportation or… more
- Carrington (Anaheim, CA)
- …English/Spanish. + High school diploma or equivalent work experience. + Customer service/ call center experience preferred, but not required. + Banking, ... handles the least complex inbound calls; escalates more complex call as appropriate. The target pay for this position...+ Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties… more
- Cognizant (Sacramento, CA)
- …improve customer practice **Qualifications** 1. Minimum two years' experience in a call center environment and familiarity with Workforce functions required. 2. ... Connect, Impact 360 or any other WFM tool. 4. Experience with call center reporting and metrics. 5. Proficiency in Microsoft Office Applications including Word… more
- PennyMac (Pasadena, CA)
- …Processing Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts ... (MFD). The Customer Experience Processing Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and… more
- Stanford Health Care (Palo Alto, CA)
- …mentor specialty pharmacy team including but not limited to pharmacy liaisons and call center staff fostering a collaborative and supportive environment. + Daily ... enhance efficiency, and maximize the value of technology and automation. + Call Center operations: Oversees call center operations, ensuring staff… more
- Robert Half Office Team (San Diego, CA)
- …Representative. This role is ideal for someone who is comfortable working in a call center environment and is passionate about helping others through social ... Requirements Qualifications: + 1-2 years of experience in customer service; call center experience highly preferred. + Background in social services, nonprofit,… more
- Robert Half Office Team (San Diego, CA)
- …Representative. This role is ideal for someone who is comfortable working in a call center environment and is passionate about helping others through social ... and verbal) required. + 1-2 years of experience in customer service; call center experience highly preferred. + Background in social services, nonprofit, or… more
- Rapid Response (Corona, CA)
- …much more as we are the voice of reassurance on the other line. While our call center never closes and CSR-s work rotating days including holidays and weekends, ... alarm monitoring means. Using the most modern technology in our monitoring call center , our team protects life and property in countless communities by… more