- Molina Healthcare (Jacksonville, FL)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Cardinal Health (Tallahassee, FL)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, ... inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe… more
- AssistRx (Maitland, FL)
- …demonstrated track record of accomplishments in a patient services or similar call center . Benefits + Supportive, progressive, fast-paced environment + ... maintains, and ensures production and quality standards, such as response and call handle times, are met and audit outcomes. + Maintains appropriate staffing… more
- University of Florida (Gainesville, FL)
- …Support + Serve as a primary point of contact for the Office of Admissions call center by answering phone calls, responding to email inquiries, and managing CRM ... on student accounts. Additional Duties + Participate in cross-functional events, committees, call campaigns, and assist in creating reference materials. + Assist in… more
- Cardinal Health (Tallahassee, FL)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Robert Half Office Team (North Miami, FL)
- …complete training in suicide prevention and intervention + Comfortable working in a call center environment with data entry responsibilities + Commitment to ... Communicate fluently in Spanish to ensure effective, compassionate assistance + Document call details accurately in the system + Apply crisis intervention techniques… more
- Community Health Systems (Milton, FL)
- …or a related field preferred + 1-2 years of experience in customer service, call center , or administrative support required **Knowledge, Skills and Abilities** + ... skills, ensuring clear and professional interactions. + Ability to handle high call volumes and multi-task across different customer service platforms. + Strong… more
- Verint Systems, Inc. (Tallahassee, FL)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... to clients during a formal presentation either through a conference call or (occasionally) in person. + Provide recommendations for question modifications/additions,… more
- Anywhere Real Estate (Tampa, FL)
- …SalesForce. **Qualifications:** + **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... a Coldwell Banker career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused, listening to and respecting… more
- Aston Carter (St. Petersburg, FL)
- …sessions as needed. Essential Skills + Strong customer service skills, preferably with call center experience. + Proficiency in computer skills, including HRIS, ... excellent customer service through calls, faxes, and emails. + Conduct outbound call /email campaigns to current clients and employees as needed. + Process benefit… more