- Evolent (Tallahassee, FL)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... in the utilization management determination process. + Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria. + Conducts ongoing activities which monitor established quality of care standards… more
- CVS Health (Tallahassee, FL)
- …**Preferred Qualifications** + Healthcare background + Experience in highly transactional call center environment **Education** High School diploma or GED ... Ability to maneuver through multiple system applications to gather information while on a call + Excellent customer service and critical thinking is a must + Must… more
- Cardinal Health (Tallahassee, FL)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe… more
- Bosch (Fort Lauderdale, FL)
- …High School Diploma + Associates or Bachelors preferred + No experience working in a call center environment required + Candidates will receive basic call ... training + Proficient in Microsoft Office and web based applications + Strong interpersonal and organizational skills + Exhibit high level of professionalism in interactions with colleagues, Team Leaders, Operations Managers, etc. + Must provide excellent… more
- AdventHealth (Altamonte Springs, FL)
- …Diploma or GED. + 3 years administrative or clerical experience. Healthcare experience, call center experience or related + Knowledge of medical records and ... you'll contribute:** The Referral Specialist is responsible for responding to each telephone call regarding a patient referral for hospice services to Hospice of the… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- Capgemini (Pensacola, FL)
- …mediums of communication - written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for easier ... communication skills + The ability to display soft skills while moving the call forward + Meeting or exceeding government mandated timelines + Complying with… more
- USAA (Tampa, FL)
- …of direct Annuity Sales Experience + Experience working in an Inbound/Outbound Call Center + Retirement Income Certified Professional Designation (RICP) ... on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated… more
- Robert Half Office Team (Miami, FL)
- …complete training in suicide prevention and crisis intervention methods. * Familiarity with call center operations and data entry processes. * Commitment to ... Spanish to ensure clear and empathetic assistance. * Accurately document and input call details into the system. * Utilize crisis intervention techniques to assist… more
- MyFlorida (Tallahassee, FL)
- …experience in the area of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, or personnel. A ... Disabilities Act, must notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be made in advance to… more