- City of Boynton Beach (Boynton Beach, FL)
- …policies and procedures, as well as any changes in city codes or guidelines. Relieves call center staff for breaks and lunches. Performs other related duties as ... required. Minimum Qualifications High school diploma or equivalent; supplemented by one (1) year of general office/clerical experience involving personal computer operations and copying. Must possess and maintain a valid Florida Driver's license. PREFERRED… more
- Molina Healthcare (Miami, FL)
- …Processing or Provider Services environment and/or any high volume transaction processing/ call center type management responsibility. 5 years progressive ... experience supporting a Medicaid,.Medicare and Marketplace or large claims processing environment with multi-functional work units and tasks. Experience in Salesforce, EvolveNxt, SAP, Genesys Experience System Migrations **Preferred Experience** 6 - 8 years… more
- Cayuse Holdings (Tallahassee, FL)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Strong ability to speak with clarity and articulation + Strong communication skills;… more
- Healthfirst (FL)
- …+ Leadership experience in a high-volume production billing, enrollment, claims, call center environment or related environment. + Basic understanding ... of Agile methodology for software development at least from the role of a business stakeholder. + Working knowledge of how data processes through systems and system integrations work to understand and plan for addressing failure points. + Experience in… more
- Evolent (Tallahassee, FL)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- ADP (Maitland, FL)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you… more
- Citigroup (Jacksonville, FL)
- …knowledge of Consumer Operations processes, including: Revolving and Installment Products, Call Center , Collections, Loss Mitigation, and Third-Party Oversight - ... specifically outsourcing risks. Additionally: + Minimum of 5 years prior experience in Risk Management (Operational or Credit) preferably in the 2nd line of defense. + Strong understanding of US Consumer product regulations, obligations, and requirements +… more
- AssistRx (Orlando, FL)
- …+ Reviewing associate case records to ensure program metrics are met + Preparing call center reports and tracking service trends + Participating in the creation ... and maintenance of program SOP's + Assisting with user acceptance testing of program platform (eCase, iAssist) + Monitoring program AE's Requirements + +5 years specialty mail order pharmacy experience + Experience in patient support/pharmacy related setting +… more
- Owens & Minor (Jacksonville, FL)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone-system. **PHYSICAL DEMANDS** ... While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. + The employee uses computer and telephone equipment. + Specific… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …ecosystems. + Exposure to omnichannel verification workflows, including fallback for call - center flows and manual identity verification. + Familiarity with ... mobile SDK security, root/jailbreak detection, and secure key storage. + Knowledge of fraud detection and prevention practices: IP velocity checks, device fingerprinting, geolocation anomalies. + Ability to direct and guide developers in securely implementing… more