- City of New York (New York, NY)
- …Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be responsible for answering customer ... 59-17 Junction Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to… more
- The Hartford (Clinton, NY)
- …confidence, operate nimbly, prioritize, and manage daily work activities. QUALIFICATIONS: + Call center experience preferred. + Excellent written and verbal ... computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/ Call center role using Genesys softphone and Citrix/ATO users. Users who participate… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …faxing, organizing, or otherwise distributing paperwork + Responsible for providing support to Call Center Representatives who are not working physically in the ... facility + Assist call center operations with miscellaneous reporting tasks + Assist with the role of Patient Care Advocate including inbound calls,… more
- Dal-Tile Corporation (Bethpage, NY)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... + High School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account management preferred.… more
- Oak Orchard Health (Hornell, NY)
- …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... schedules + Respond to Patient/Physician inquiries + Reschedule patient appointments when providers call in sick or schedule time off. + Direct patients that need… more
- Sharecare (Albany, NY)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to...to patients and customers. + Monitors phone system and call volume throughout the day; ensure the phones have… more
- CenterWell (Albany, NY)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and telephonic skills… more
- Mount Sinai Health System (New York, NY)
- …I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance ... may not be performed by the same employee._ 10.Performs in a call center capacity (Faculty Practice Associates) 11.Answer phones for practice and schedule… more
- M&T Bank (Williamsville, NY)
- …8AM-5PM (flexible)** ** ** **_*Experience managing vendor relationships for a call center strongly preferred_** **Overview:** Manages and participates in ... Hybrid (Tues + day of choice in-office) at Amherst Center or Bridgeport Center ** **Schedule** **: Monday-Friday...or service offered. + Manage the completion of third-party call monitoring to ensure adherence to rules and regulations… more
- Travelers Insurance Company (Albany, NY)
- …handle inbound and outbound calls in both Spanish and English, in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ... Bachelor's degree from an accredited four-year college or university. + Prior call center and sales experience. + Personal Insurance product knowledge + Strong… more