- Mount Sinai Health System (New York, NY)
- …staff, patients and other departments. + Monitors productivity of Telephone Operators and call center . + Oversees all aspects of the telecommunication functions ... timely and efficient manner. Responsible for voice and wireless communications to Medical Center staff. **Qualifications** + High school diploma or GED + 3 years'… more
- City of New York (New York, NY)
- …/Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square BAC, Refugee BAC, Residential Treatment Services ... Center , and Supplemental Nutritional Assistance Program (SNAP) sites. The...development, implementation, and monitoring of new initiatives for FIA Center Operations management by producing comprehensive analyses of … more
- Cognizant (Albany, NY)
- …CST/No late hours. Monday - Friday schedule/No weekend hours. Career path within Call Center (for solid performers). Opportunities for growth throughout our ... organization, once proven successful in Call Center role. **ESSENTIAL FUNCTIONS:** 1. Answering a high volume of inbound technical phone calls. 2.… more
- WM (Dunkirk, NY)
- …general office work. Also acts as a backup to Records & Billing Administrators and Call Center Reps. **Key Job Activities:** 1) Customer 1st: * Maintain a high ... standard of customer service. * Serves as backup to the Call Center , when applicable 2) Company Growth: * Reviews vendor invoices ensuring accuracy and completes… more
- CVS Health (Albany, NY)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... + 1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma or GED Bachelors preferred **Anticipated… more
- Highmark Health (Albany, NY)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... within the Medicare and Medicaid line of business, supervising an outbound call center .** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations and… more
- Otsuka America Pharmaceutical Inc. (Queens, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... overcome objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and ensure access/exposure… more
- Brink's (Albany, NY)
- …service lifecycle, and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via ... Development (GED) required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language and reasoning skills + Bilingual in… more
- Cognizant (Albany, NY)
- …equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... of industries. The Customer Service Representative contributes to Cognizant's Contact Center for Foodservice success by providing support to the Selling Team,… more
- TEKsystems (New York, NY)
- …Assist with any other duties as assigned. Skills pharmacy, respiratory therapist, Call center , Customer service, Customer support, Customer service call ... center RT experience, customer service/pharmacy CSR Experience Level Entry Level Pay and Benefits The pay range for this position is $32.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length… more