- New York State Civil Service (Albany, NY)
- …customer service experience which could include telephone experience in a call center environment, providing information concerning or explaining ... customer service experience which could include telephone experience in a call center environment, providing information concerning or explaining… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- Molina Healthcare (NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... or equivalent combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or equivalent related +… more
- City of New York (New York, NY)
- …and holidays. Note: Depending on experience, selected candidate may be assigned to the Maintenance Call Center , Section 8/ATAD Call Center or Quality ... Assurance Unit. Additional Information: 1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 2. NYCHA residents are… more
- Elevance Health (Middletown, NY)
- …experience in units such as ER, ICU, and/or Med/surg strongly preferred. + Health Call Center experience preferred. + The internet signal needs to reach your ... Demand Management Sr:** + Serves as a resource to lower-level medical call nurses. + Establishes and maintains supportive relationships with callers and their… more
- M&T Bank (Rochester, NY)
- …diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Independent Health (Buffalo, NY)
- …manner. They will be accountable to meet all performance measures established in the call center to include efficiency and quality metrics as well as first ... explanations. The Provider Relations Representative will focus on first call resolution and navigate various systems and programs efficiently... call resolution and attendance. **Qualifications** + High school diploma… more
- National Safety Council (Syracuse, NY)
- …+ High school diploma and at least 2 years of relevant customer service or call center experience. + Strong customer service and team orientation. + Data entry ... satisfaction standards, and satisfying all program regulatory requirements. + Use call flows, reference materials, and program training to identify issues, apply… more
- Robert Half Office Team (West Babylon, NY)
- …exceed performance standards for attendance, productivity, quality, and timeliness in a call center environment. * Collaborate with other departments, completing ... customer inquiries, managing transactions, and ensuring customer satisfaction through one- call resolution. The position also emphasizes sales and retention,… more
- New York Racing Association (NY)
- …School Diploma or Technical Certification Minimum three (3) years of experience in a call center or a customer service position with focus on customer, ... of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist...and basic internet navigation) * Able to handle high call volumes and excellent phone etiquette. * Strong Organizational… more