- Manhattan Beer Distributors (New York, NY)
- …of experience in a high-volume credit, collections, or accounts receivable role + Call center and customer service experience + Proficiency in Microsoft Office ... and external customer inquiries via phone and email + Handle high-volume call activity (approximately 1,500 monthly calls) + Manage SLA compliance reporting +… more
- Cardinal Health (Albany, NY)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and… more
- Independent Health (Buffalo, NY)
- …in a customer service focused environment required. + Previous experience working in a call center preferred. + Knowledge of CPT codes, ICD-9 coding, and medical ... and procedure guides. + Meet or exceed all quality, productivity, accuracy, and call identification goals as stated in the most current departmental policy. Maintain… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …in a positive and helpful manner to all callers and perform a wide variety of call center services (ie, take messages) to assist callers. Will answer, triage and ... and the caller. Must be proficient with multiple software programs for call processing and documentation. Minimum Qualifications: Associates Degree and 2 years of… more
- Snap Inc. (New York, NY)
- …collaborating with internal and external stakeholders at all levels of the company + Call center experience + Near native fluency in French, German, Arabic, or ... and global law enforcement, including complex legal requests + Participate in on- call rotation for law enforcement emergency requests and internal escalations, which… more
- Leaffilter (New York, NY)
- …+ Cross-functional Collaboration - Work closely with digital marketing, analytics, creative, call center , and sales teams to ensure campaign alignment with ... media efforts with broader marketing and business objectives. + Knowledge of call tracking, CRM, and lead attribution models, with experience optimizing campaigns… more
- US Tech Solutions (New York, NY)
- …years work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience:** Preferred… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... both in person and over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of show issues (Transfers, barcodes, account… more
- Bob's Discount Furniture (Nesconset, NY)
- …verbal and listening skills. + Interpersonal and human relations skills. + Global call center experience. + Proven analytical and problem-solving skills. + ... help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability… more