- Philips (Latham, NY)
- …of over 20 direct and indirect reports, supervising people leaders, leveraging call center experience, and demonstrating business acumen in interviewing, ... performance management, cross-team collaboration, and daily management. + You're an effective communicator, with the ability to influence and negotiate with internal and external resources and customers, to meet objectives and deliver high levels of customer… more
- New York State Civil Service (Albany, NY)
- …responses to FOIL requests; * Provides information or documents to consumers referred by the Call Center ; * Assists with consumers who come to the walk-up window ... and direct inquires appropriately; * Assists with incoming mail and forwarding to the appropriate areas; * Makes recommendations for improvements for CAU operations; and * Other duties as assigned. Minimum Qualifications Appointment Method: List Appointment:… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: All Case Managers ... in the Division of Tenant and Owner Resources are expected to perform case management functions to provide necessary and important services to assist and expedite Section 8 vouchers to HPD clients. These services may consist of meeting with groups in-house,… more
- Vivint (Poughkeepsie, NY)
- …+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet ... Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb… more
- WMCHealth (Port Jervis, NY)
- …and adheres to the productivity and accuracy performance measures established for the call center . Maintains knowledge of the individual tests and the ... requirements needed to perform accurate and timely scheduling. Coordinates testing to ensure that patients and physicians are accommodated in a manner that does not require extensive wait of a second visit. Disseminates department schedules to the appropriate… more
- WM (Albany, NY)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals.* Collaborate with ... sales representatives to meet and exceed customers' service expectations, and develop solutions to ensure smooth material movement.* Perform other special projects and tasks as assigned.* May provide direction or support to less experienced Customer Service… more
- Lumen (Albany, NY)
- …in Business, Marketing, or related field OR Highschool Diploma and 2+ years of call center , lead generation, inside sales or other related experience * Baseline ... knowledge in technology, specifically telecommunications, cloud, and or security. * Strong communication, written and presentation skills * Anxious to learn and grow professionally. * Coachable and can easily take direction * Proficiency with MS Office (Word,… more
- CVS Health (New York, NY)
- …from updating leadership on the status of a test-and-learn adherence program at the call center , leading a meeting of internal partners to better understand ... health plan needs, managing the sourcing of new ideas, and leading discussions on how ideas should be prioritized based on their business case. The Senior Manager is expected to be able effectively communicate their work and provide clear recommendations based… more
- Hilton (Albany, NY)
- …of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Senior Analyst, Mandatory ... Guest Fees, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth\. On the Front Office Team reporting to Director, Mandatory Guest Fees, you will take an important… more
- Owens & Minor (Plainview, NY)
- …At least two years experience in an office environment, healthcare setting or call center preferred + Experience utilizing multi-line phone system preferred ... **Certificates, Licenses, Registrations or Professional Designations** + None **SKILLS, KNOWLEDGE AND ABILITIES** + Organizing + Problem Solving/Analysis + Patient Focused + Teamwork + Time Management/Multi-tasking + Effective communication in person, on the… more