- Fedcap (New York, NY)
- …and enrollment. + Ensuring that follow-up with both clients and the Marketplace Call Center /NYS DOH occurs regarding referrals and outcomes. + Ensuring the ... proper documentation of all program outcomes is tracked through Single Stop's reporting system in an accurate and timely manner. + Assisting in program research, development and assessment and participates in ongoing trainings, typically on-site, and… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. **Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex,… more
- SUNY Upstate Medical University (Syracuse, NY)
- …information and answer phones. Will flex between sites as needed for coverage including call center . May work on special projects to assist business manager as ... needed. Working knowledge of various insurance authorization policies and procedures preferred, ability to multitask and work effectively in a fast-paced environment and excellent customer service skills necessary. Minimum Qualifications: For consideration for… more
- M&T Bank (Buffalo, NY)
- …required within unit managed. **Education and Experience Preferred:** Bachelor's degree Call center and/or financial services operations experience Excellent ... verbal and written communication skills. Strong knowledge of departmental systems, documents and procedures. Proven experience to motivate a team and handle conflict without alienating others. M&T Bank is committed to fair, competitive, and market-informed pay… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to the appropriate party. Answers ... incoming calls in a timely manner. Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. Obtains high patient and provider satisfaction results.… more
- University of Rochester (Rochester, NY)
- …Inpatient, IMIPs, Adult Partial Hospitalization Program, CPEP, Mobile Crisis and Crisis Call Center . Accountable to the Division Administrator and Clinical ... Directors to develop systems/processes that will ensure that productivity and revenue targets are met and efficient operations are achieved. Defines goals and communicates measurable outcomes at least quarterly for the area to the Division Administrator and… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... UR URCD 204 H Compensation Range: $19.47 - $25.77 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... in a timely manner. + Monitors and reconciles patient charge accounts once a month. **Financial Assistance Management** + Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to the high-cost drugs… more
- University of Rochester (Rochester, NY)
- …resolving disputes and obstacles to care. + Work closely with the UBO Patient Call Center on billing related issues. **(5%)** + Oversee and manage pediatric ... procedure room log in EPIC to ensure procedure and recovery times are appropriately documented for posting of charges **(5%)** + Control work queue during synagis season to ensure timely billing of high-priced immunization **(5%)** + Manage signatures and… more