- Charles Evans Center (Bethpage, NY)
- …this vital role, you will: + Supervise and be a participating member of call center and front desk, including scheduling, training, monitoring performance, and ... use of providers' time while maintaining quality of care + Review and analyze call center data and trends to improve workflow efficiency + Coach team members and… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... In the Scheduling Coordinator role within the FPA Access Center , you will be responsible for exemplifying patient experience...Manhattan. Although we are an administrative office, the Access Center supports many of the various doctors' offices in… more
- Rochester Institute of Technology (Rochester, NY)
- …+ 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job...contact resolution per documented expectations. + Represent RIT Service Center on project teams and participate in internal projects… more
- Reliant Community Credit Union (Sodus, NY)
- …eight years running, is seeking to add an energetic team member for a full-time call center opportunity in our Sodus, NY location. This position has the ... Member Service Center Representative Sodus, NY (http://maps.google.com/maps?q=10+Benton+Place+Sodus+NY+USA+14551) Apply Job Type...potential to work remotely. Member Service Center Representatives work over the phone with members daily… more
- Olmsted Center for Sight (Buffalo, NY)
- …to the extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in ... accordance with Contact Center procedure + Manage call volume in a timely and efficient manner + Assess caller needs to provide comprehensive information and… more
- Broadview FCU (Albany, NY)
- …performance data and driving operational improvements. + Experience with banking and call center systems preferred. + Excellent oral, written and auditory ... experience. Reporting to the VP of the Member Service Center , this role is critical in driving operational effectiveness...support. Minimum Job Qualifications: + 5+ years of contact center experience, including 2+ years in a leadership role… more
- M&T Bank (Williamsville, NY)
- …skills Strong knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15 employees… more
- Charles Evans Center (Bethpage, NY)
- …providing high level customer service. + Bilingual English/Spanish preferred. + Prior call center experience preferred. + Computer literate with excellent data ... week, required Salary: $24.72/hour Bethpage, NY The Charles Evans Center (CEC) is a Federally Qualified Health Center... Center (CEC) is a Federally Qualified Health Center , providing comprehensive medical, dental and mental health services.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- The Arc Mid-Hudson (Kingston, NY)
- On- Call Licensed Practical Nurse (LPN) -- Palmer Center ICF Overview Requisition Number: 307 Date Posted: 2/25/2025 Location: Palmer Address: 1113 Flatbush Road ... City: Kingston Category: Clinical/Nursing Description The LPN at Palmer Center , under the supervision of a Registered Nurse, will coordinate and oversee the health… more