- Comcast (Philadelphia, PA)
- …your career at Comcast. **Job Summary** In support of one of the CXSO Call Center Operations business units, this role will be responsible for managing ... more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. +… more
- Evolent (Harrisburg, PA)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... in the utilization management determination process. + Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria. + Conducts ongoing activities which monitor established quality of care standards… more
- CVS Health (Harrisburg, PA)
- …**Preferred Qualifications** + Healthcare background + Experience in highly transactional call center environment **Education** High School diploma or GED ... Ability to maneuver through multiple system applications to gather information while on a call + Excellent customer service and critical thinking is a must + Must… more
- M&T Bank (Bensalem, PA)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Cardinal Health (Harrisburg, PA)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe… more
- House of Blues (Mckees Rocks, PA)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... both in person and over the phone + Facilitate night of show Will Call & Guest List Operations + Troubleshooting night of show issues (Transfers, barcodes, account… more
- The Eastwood Company (Pottstown, PA)
- …Retail architecture (POS, Store Servers, Async Service, etc) + Experience with the Dynamics AX Call Center module + Ability to call external APIs from x++ ... and C# + Json, XSLT, XML + Experience developing/modifying report with Minisoft Reporting Tool + Used Jira for task management Work Location: + Onsite (Pottstown, PA) or remote + If remote, you will need to have access to minimum internet speed connections and… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- Geisinger (Wilkes-Barre, PA)
- …lung disease, just to mention a few. At the clinic you will experience: + Nurse call center to assist with on- call workload + Nurse coordinators support high ... needs patients + Centralized prescription refill team + Interdisciplinary team and quick access to specialty services + Epic EMR - universal throughout Geisinger In addition to treating all patient ages, the physician Core faculty member will: + Teach,… more
- Aspen Dental (PA)
- …allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center , learning and development, plus so much more *Source: ADA Health ... own your practice through the Practice Ownership Program + A cutting-edge surgical training center to expand your scope of practice + A fun and supportive culture… more