- Aspen Dental (PA)
- …to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a… more
- University of Pennsylvania (Philadelphia, PA)
- …is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong communication skills, attention ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- St. Luke's University Health Network (Allentown, PA)
- …responsibilities required. TRAINING AND EXPERIENCE: + 10+ years in healthcare; 5+ years in call center leadership preferred. + Minimum of 5+ years of Director ... areas of consumer access, scheduling systems, service coordination, or call centers. + Strong knowledge of contact center... call centers. + Strong knowledge of contact center systems and technology. + Demonstrated success in driving… more
- WellSpan Health (York, PA)
- …care + Call schedule is 1:9 and all calls are triaged by our nurse call center + We offer MAT of Suboxone, transgender care/hormone replacement and HIV meds ... join the team of providers at our Community Health Center in York. We are looking for someone who...mix of welcoming communities that you will love to call home. Central Pennsylvania offers an idyllic blend of… more
- Sedgwick (Harrisburg, PA)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... Work(R) Fortune Best Workplaces in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Amazon (Fairless Hills, PA)
- …efficiently manage the operations budget and expenditures - Routinely operate as the afterhours on- call Data Center Facility Manager for the data centers in the ... own them to completion. We are seeking an Data Center Facility Manager to serve as a technical resource...to meet or exceed defined service levels of data center operations. The Data Center Facility Manager… more
- Highmark Health (Greensburg, PA)
- …applications Preferred + Medical terminology and obtaining insurance verifications + Call /Service Center experience **_Disclaimer:_** _The job description has ... been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees… more
- Amazon (Fairless Hills, PA)
- …computer science, engineering, mathematics or equivalent - 2+ years of operations and on- call support for data center facilities, mission critical plants, or ... to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Berwick, PA)
- …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or production ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more