- TEKsystems (Pittsburgh, PA)
- …HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center , Customer support, data entry, benefits verification, Microsoft office, ... customer service call center , pension, inbound call , outbound calls Top Skills Details Customer service, Call center , Customer support Additional… more
- CVS Health (Harrisburg, PA)
- …each and every day. **Position Summary** The Business Transactions Services & Support (BTSS) Call Center Tools Team is looking to fill a **Manager, Project ... This position provides technical support and project leadership for a variety of call center applications, including Aspect Workforce Management, Verint Call … more
- Carrington (Coraopolis, PA)
- …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... industry-specific computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency dialer routines,… more
- Cardinal Health (Harrisburg, PA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized… more
- County of Northampton (Nazareth, PA)
- …general equivalency, diploma;AND At least one (1) year of Radio Communications Training, Call Center experience, or Public Safety Agency (Police, Fire, or EMS) ... Reading Comprehension Decision Making Data Entry Data Entry (Audio) Call Summarization Cross Referencing Character ComparisonPrioritization Practice Keyboarding and… more
- Kelly Services (Horsham, PA)
- …professional growth and development. **Key Responsibilities:** + Perform day-to-day call center activities, including welcoming eligible patients, arranging ... to patients and caregivers. + Collaborate with the Patient Support Call Center team to monitor performance and identify operational improvements. + Assist… more
- UPMC (Pittsburgh, PA)
- …professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and ... resolution with every patient interaction. Assist with managing the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach… more
- Casella Waste Systems Inc. (Northampton, PA)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... presented by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service\. + Engages with… more
- Cognizant (Harrisburg, PA)
- …improve customer practice **Qualifications** 1. Minimum two years' experience in a call center environment and familiarity with Workforce functions required. 2. ... Connect, Impact 360 or any other WFM tool. 4. Experience with call center reporting and metrics. 5. Proficiency in Microsoft Office Applications including Word… more
- Adecco US, Inc. (East Stroudsburg, PA)
- …client needs. **Overview Project Momentum:** The Customer Services Representative will leverage call center experience serving as Tier1 Agent to deliver ... Qualifications** : 2 years of Customer Service experience 1 year of Call Center Agent experience **Preferred Qualifications** 6 months of Accenture Health &… more