- Capital One (Harrisburg, PA)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google Suite ... E2E Billing support + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls + Utilize all available resources and… more
- Highmark Health (Harrisburg, PA)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Otsuka America Pharmaceutical Inc. (Lancaster, PA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... compliantly with the ecosystem team to adjust targeting and call point plans. + Action on insights collected from...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Dal-Tile Corporation (Cranberry Township, PA)
- …service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, but is not limited to, ... + High School Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account management preferred.… more
- PPL Corporation (Allentown, PA)
- …year for year basis. **Required Experience:** + 5+ years Minimum of five years call center leadership experience. + Strong oral and written communication skills, ... year basis. **Required Experience:** + 5+ years Minimum of five years call center leadership experience. + Strong oral and written communication skills, as well… more
- Penn Medicine (Philadelphia, PA)
- …of service activities. The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …four years in a quality assurance or quality auditing role, preferably in a call center , claim operations, pharmacy hub, or similar environment Knowledge + ... , benefit verification, case management, or similar industry experience-is required + Call center or claim processing experience is a plus Skills + Prefer Lean… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …claim processing, contact center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is a plus. + ... 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another… more
- GovCIO (Harrisburg, PA)
- …degree preferred. + Minimum 1 year of technical support, help desk, or call center experience (or relevant degree/certification in lieu of experience). + ... or exceed performance metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). + Stay composed and… more
- Community Health Systems (Wilkes Barre, PA)
- …or specialized training preferred + 0-2 years of experience in customer service, call center , or healthcare setting required + 1-2 years of switchboard ... for emergency codes and disasters, ensuring timely notifications to on- call and rapid response staff as needed. + Screens...and customer service skills. + Ability to manage high call volumes in a calm and professional manner. +… more