- CenterWell (Austin, TX)
- …Technical Mail Order Pharmacy or Manufacturing experience + Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Mass Markets (TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Organize meetings summits from start to finish + Phone call screening, correspondence and document preparation, bill payment, record keeping +… more
- Travelers Insurance Company (Richardson, TX)
- …products and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, ... from an accredited four-year college or university is a plus. + Prior call center and sales experience + Personal Insurance product knowledge + Strong verbal and… more
- University of Texas Rio Grande Valley (Brownsville, TX)
- …line customer service to undergraduate and graduate students both in-person and/or via call center regarding all Enrollment Services, including but not limited ... required. Position will be housed at either aU Central office or Call Center . UTRGV is a distributed institution, which requires presence at multiple locations… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Escalate complex issues to the appropriate team or manager + Ensure first- call resolution through effective problem-solving + Stay current on program updates,… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... complex issues to the appropriate team when necessary. + Strive for first- call resolution through effective problem-solving. + Participate in training and stay… more
- Keurig Dr Pepper (Frisco, TX)
- …Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations. This role will be responsible for leading ... enhance the customer experience. + Serve as a liaison between the call center and internal departments to ensure customer feedback is effectively integrated into… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... job paid training. Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office… more
- Chewy (Richardson, TX)
- …+ Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or equivalent experience. ... customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports...+ Proficient in real-time contact center management, including agent availability and meeting SLAs. +… more
- HCA Healthcare (Corpus Christi, TX)
- …enrollment by conducting information sessions and directing employees to the correct web and call center resources + Help in equipping managers for the salary ... a Human Resources Coordinator today with Corpus Christi Medical Center . **Benefits** Corpus Christi Medical Center offers...Christi Medical Center . **Benefits** Corpus Christi Medical Center offers a total rewards package that supports the… more