- ManpowerGroup (Irving, TX)
- …High school diploma or equivalent + **Experience:** 1-3 years in customer service or call center preferred + Minimum typing speed of 35 WPM + Strong ... processes considered a plus + Ability to thrive in a fast-paced, high- call -volume environment + Reliable onsite attendance Monday-Friday Are you ready to take… more
- Molina Healthcare (TX)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... day-to-day operations as delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required + Utilize… more
- Caterpillar, Inc. (Houston, TX)
- …and clients to achieve world-class customer service. **Top Candidates Will Have:** + Call Center environment experience is a highly desirable + Experience with ... activities for digitally connected machines and equipment around the world. **Rotating on- call periods will be required.** **What You Will Do:** + Answering… more
- Evolent (Austin, TX)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... in the utilization management determination process. + Reviews charts and analyzes clinical record documentation in order to approve services that meet clinical review criteria. + Conducts ongoing activities which monitor established quality of care standards… more
- CVS Health (Austin, TX)
- …coinsurance/deductible. **Required Qualifications** + At least 1 year of experience in a call center and/or high call -volume environment. + Working knowledge ... of Microsoft Office products (Word, Excel, PowerPoint, Outlook). + Ability to support Arizona Time Zone. **Preferred Qualifications** + Demonstrated knowledge of medical terminology. + Previous experience in a healthcare environment. + Strong organizational… more
- CVS Health (Austin, TX)
- …**Preferred Qualifications** + Healthcare background + Experience in highly transactional call center environment **Education** High School diploma or GED ... Ability to maneuver through multiple system applications to gather information while on a call + Excellent customer service and critical thinking is a must + Must… more
- Woodforest National Bank (The Woodlands, TX)
- …education or directly related work experience is required. * Tech support and/or call center experience preferred. * Financial services or banking industry ... articles. * Trains end users on resolution of common issues to reduce call volume. * Performs other job-related duties or special projects as assigned. Competencies… more
- TEKsystems (San Antonio, TX)
- …Bilingual candidates (preferred) + Insurance experience (auto insurance is a plus) + Call center experience + Associate's degree or equivalent experience + ... Key Responsibilities: + Deliver industry-leading service with prompt responses and one- call resolutions + Accurately enter inbound leads and client information +… more
- Cardinal Health (Austin, TX)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe… more
- House of Blues (Houston, TX)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more