- Capgemini (El Paso, TX)
- …mediums of communication - written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for easier ... communication skills + The ability to display soft skills while moving the call forward + Meeting or exceeding government mandated timelines + Complying with… more
- Teleperformance USA (El Paso, TX)
- …operating systems** + **Organization and work prioritization skills** + **6 months Call Center experience and/or sales experience, preferred** **Be Part of ... treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with… more
- SOS International LLC (El Paso, TX)
- …focusing on child welfare, trauma-informed care, and ORR policies to support high-quality call center services. Essential Job Duties Oversee all staff training, ... security). Develop and maintain a training plan, including orientation, Call Specialist Handbook, switchboard training, and specialized modules (eg, zero-tolerance… more
- SOS International LLC (El Paso, TX)
- …role ensures system performance, security, and compliance to support secure, efficient call center operations handling sensitive UAC data. Essential Job Duties ... training, and RoB acknowledgment. Availability for 24/7/365 support, including on- call for crises. Preferred Qualifications Experience with federal systems (eg,… more
- US Tech Solutions (Houston, TX)
- …or more business areas (eg billing, technical support, systems support, CRM, Call Center Platforms, Sales lifecycle tools, Marketing tracking tools). **Skills:** ... user adoption of Salesforce tools in our organization. + Participate in on- call rotation as required. **Experience:** + 5+ year's experience in technical support,… more
- US Tech Solutions (San Antonio, TX)
- …years work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience** Preferred… more
- Live Nation (Dallas, TX)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- USAA (Plano, TX)
- …of direct Annuity Sales Experience + Experience working in an Inbound/Outbound Call Center + Retirement Income Certified Professional Designation (RICP) ... on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated… more
- TTEC (Austin, TX)
- …and attendance of your team What You Bring to the Role + Minimum 1 year call center , equivalent work or sales management experience + Have an active Resident ... issues, and customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating and maintaining a positive work… more
- ADP (El Paso, TX)
- …optimal service, client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows ... resolves general POC questions, understands work flow, above average call handling, payroll feeds, progressing technically, escalates issues appropriately, sends… more