• Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents...Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs.… more
    Mass Markets (06/04/25)
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  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our...to oversee the daily operations of our BPO contact center . This leadership role is responsible for ensuring service… more
    Mass Markets (06/04/25)
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  • Contact Center Specialist 2 - Hybrid

    Baylor Scott & White Health (Rowlett, TX)
    …administrative and provider staff. **Key Success Factors** + Full proficiency in a call center or customer service setting. Knowledge of customer service values, ... practices, and call center telephony and technology. + Provide troubleshooting help, answer questions, train new staff, and resolve registration work queues to… more
    Baylor Scott & White Health (08/21/25)
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  • Service Center Representative

    Sedgwick (San Antonio, TX)
    …service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **TAKING CARE OF YOU** + Flexible ... Fortune Best Workplaces in Financial Services & Insurance Service Center Representative Are you looking for an opportunity to...notes on all calls; to resolve issues with one call /one person response; and to direct calls to appropriate… more
    Sedgwick (08/22/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
    Mass Markets (05/29/25)
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  • Patient Access Specialist - Access Center

    UTMB Health (Webster, TX)
    …. Provides high level customer service skills for 24/7, 365 days a year Call Center . . Answers high volume of calls while multi-tasking with available ... Patient Access Specialist - Access Center **Webster, Texas, United States** **New** **Hot** Medical...for making appointments . Utilizes critical thinking to determine call priority to support nursing intervention . Enhances customer… more
    UTMB Health (08/22/25)
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  • Utilization Review Case Mgr - CMC - Clear Lake…

    UTMB Health (Webster, TX)
    …+ Provides 24/7 access to care and care coordination through the telephone call center . Care Coordination + Conducts daily discharge planning conference with ... Utilization Review Case Mgr - CMC - Clear Lake Center **Webster, Texas, United States** **New** Nursing & Care...for review to Director and Inpatient Medical Director. Transfer Center (Hospital to Hospital Transfer and Direct Admits) +… more
    UTMB Health (08/21/25)
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  • Contact Center Trainer

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be...as a trainer in a BPO or high-volume contact center . + Strong facilitation, communication, and interpersonal skills. +… more
    Mass Markets (06/04/25)
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  • Contact Center Specialist

    Baylor Scott & White Health (College Station, TX)
    …clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service, or healthcare setting is preferred. Should ... of customer service values and practices is preferred. + Knowledge of call center telephony and technology preferred. + Ability to promptly assess requests by… more
    Baylor Scott & White Health (08/24/25)
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  • Financial Services Consultant - Non Registered…

    TIAA (Frisco, TX)
    …and overall retirement, and financial education. But this is so much more than a call center job. As a Financial Services Consultant, you will impact the lives ... to feedback - Performs well in a scheduled work environment - Banking, Call Center , Customer Service or Sales experience is helpful (though again, not required).… more
    TIAA (08/23/25)
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