- University of Miami (Coral Gables, FL)
- …programming, and servicing of fire suppression systems, including clean agent /dry chemical/wet chemical/pre-action types. + Coordinates with contractors, project ... to perform shift work, respond to after hour's emergency call -in, participate in the on- call rotation calendar,...the Miller School of Medicine. As an academic medical center , we are proud to serve South Florida, Latin… more
- Concentrix (Lake Mary, FL)
- …analysis and upcoming strategy. **Candidate Profile** + Minimum of 1-2 years of call center experience a requirement + Workforce management experience preferred ... Associate, WFM Real Time Management you will be responsible for monitoring call metrics, queues, and attendance. Manage real-time adjustments needed to ensure… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …years of successful sales experience, including leadership of high-volume inbound and outbound call center teams. + Proven track record managing 250+ contact ... to align execution with shared goals including budgeting. + Drives contact center sales KPIs including conversion rates, AHT optimization, and productivity. +… more
- MyFlorida (Fort Myers, FL)
- …an excellent fit for critical thinkers. If you enjoy working with a team in a call center environment and problem solving, this may be the position for you. Your ... Revenue Child Support Program Case Processing Manager I (Revenue Agent IV) Fort Myers This is an Internal Agency...training to team members. + Working with the Service Center Manager to develop, implement and monitor operational plans.… more
- Coinbase (Tallahassee, FL)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer… more
- NANA Regional Corporation (Miami, FL)
- …Serves as AGS on-site point of contact for the Supervisor Immigration Enforcement Agent and ICE contract concerns. + Responsible for addressing concerns that may be ... ensure any open posts are filled with reserve or stand-by personnel and managing " call -offs" due to illness or other reasons. + Managing the briefing of Detention… more
- Humana (Tallahassee, FL)
- …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... to integration playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive steering committee forums,… more