- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... The Associate Director, R&D HCP Engagement CoE is a critical change agent and system implementer responsible for designing the operating model and overseeing… more
- CenterWell (Decatur, GA)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. . Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. . Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Intuit (Atlanta, GA)
- …and QuickBooks Payroll. We are transforming our Customer Success function from a cost center to a value driver. We now play a pivotal role in driving retention ... moves from an approach that focuses only on traditional call centre indicators, to delivering what matters to our...the Intuit Customer Success team as Senior Manager, Contact Center Operations and play a vital role in delivering… more
- Coinbase (Atlanta, GA)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer… more
- Capgemini (Atlanta, GA)
- …Atlanta. Key Responsibilities: . Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning. . Experience with ... Playbooks & CCAI Insights . Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. . Google Cloud certifications (eg, Professional Cloud Developer,… more
- Honeywell (Atlanta, GA)
- …complex situations + Comprehensive knowledge of SAP, project management tools, SFDC, Call Center Telephony and digital transformations + Ability to quickly ... You will identify ways to improve the customer experience and act as a change agent to drive changes globally across the business. You will help Honeywell be the… more
- Humana (Atlanta, GA)
- …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... to integration playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive steering committee forums,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …communicator demonstrating leadership and cross-functional partnerships + Change agent who leads transformation with resilience, adaptability, and coalition-building ... future of one of the Southeast's largest academic medical center health plans + Drive innovation in value-based care,...contact the Department of Accessibility Services at ###@emory.edu or call ### (Voice) | ### (TDD). We kindly ask… more