- Coinbase (Topeka, KS)
- …or call our support lines accessible through our Help Center (https://help.coinbase.com). You'll drive the next generation of AI-powered self-service and ... integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent...+ Experience with call center call monitoring/recording software. + Exceptional customer service… more
- NTT America, Inc. (Wichita, KS)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for… more
- Mass Markets (KS)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... business services companies in the USA, with a strong call center footprint and operations that extend...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Cognizant (Topeka, KS)
- …VDI, collaboration tools, and endpoint security. + Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist. + ... S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center ... environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist. + Demonstrate clear communication, empathy, call… more