- Mass Markets (KS)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...to successfully adapt and perform during times of high call volume. + Ability to provide effective customer… more
- Teleperformance USA (KS)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (KS)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- NTT America, Inc. (Wichita, KS)
- …Authentication process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must ... adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for… more
- Mass Markets (KS)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Verint Systems, Inc. (Topeka, KS)
- …of Customer /CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... At Verint, we believe customer engagement is the core of every global...and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested… more
- Sharecare (Topeka, KS)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere… more