- Sedgwick (Houston, TX)
- …agent /producer license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. ... Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00...and timely manner. + Supports a wide range of customer needs, including: + General policy support + Billing… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Allied Universal (Richardson, TX)
- …minimum requirements of the position. + High customer service acumen in a call center environment + Can effectively communicate over the phone and email + ... on the job training** + **Minimum of one year in a dispatching, security, customer service, or call center role** + Must be able to work overtime as needed… more
- USAA (San Antonio, TX)
- …+ Experience writing Commercial Lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound...you'll do:** + Utilizes a consultative approach to determine customer needs, build rapport, and provide solutions (composed of… more
- Omni Hotels (Austin, TX)
- …a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention ... Center and the Texas State Capitol.Omni Austin Hotel Downtown's...operating systems such as ALICE, Synergy, and OPMS. + Call /Email guests inquiring about reservation specials such as anniversaries,… more
- Kyndryl (Austin, TX)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more
- Public Storage (Plano, TX)
- …channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems ... We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and...load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity enhancements +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent...Extensive Experience with call center call monitoring/recording software. + Exceptional customer service… more
- Eaton Corporation (Austin, TX)
- Eaton is seeking a **Regional Sales Director for Data Center - Mission Critical** business. This role will lead and guide local sales initiatives throughout the Gulf ... media). You will drive collaboration across the Eaton Data Center segment, Commercial Construction and End Users which includes...role you will:** * Act a sales and marketing agent in conjunction with sales and operations management to… more