- Aveanna Healthcare (Houston, TX)
- …or related at minimum * 5 or more years as a call center supervisor or above, specializing in healthcare support/ customer service support role or related ... Fun. Position Overview The Patient Support Supervisor oversees the call center operations for Aveanna Medical Solutions....and goals (including but not limited to Quality Scores, Call Volume, Customer Satisfaction). Ability to identify… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …of large telco operations. This role will drive program delivery across retail, digital, call center , and customer migration workstreams, with a strong focus ... Call Center Readiness o Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer bases. o Identify system… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...to successfully adapt and perform during times of high call volume. + Ability to provide effective customer… more
- Houston Methodist (The Woodlands, TX)
- …other operational metrics. This position will act as a change agent , transforming leadership behaviors, facilitating process and performance improvement activities ... members and co-workers in a manner consistent with a customer service focus and application of positive language principles...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (The Woodlands, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Acts as ... effective change agent + Strong assessment, organizational and problem-solving skills as...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific… more
- Houston Methodist (Nassau Bay, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong assessment, ... the Nurse Practice Act + Acts as effective change agent + Demonstrates proficient time management skills + Expert...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Baytown, TX)
- …clinical education programs across shifts/departments. + Acts as a change agent . Participates in pertinent research activities and evidenced-based practice projects. ... members and co-workers in a manner consistent with a customer service focus and application of positive language principles...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Baytown, TX)
- …are presented to shared governance and leadership. Functions willingly as a change agent , adapts to unexpected changes, converting ideas and plans into action. + ... members and co-workers in a manner consistent with a customer service focus and application of positive language principles...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more