- Teleperformance USA (El Paso, TX)
- …operating systems** + **Organization and work prioritization skills** + **6 months Call Center experience and/or sales experience, preferred** **Be Part of ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Verint Systems, Inc. (Austin, TX)
- …of Customer /CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... At Verint, we believe customer engagement is the core of every global...and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested… more
- Houston Methodist (Cypress, TX)
- …and workshops. This position serves as a role model by integrating customer service skills, leadership skills and communication skills when interfacing with both ... efficiency and other operational metrics. S/he will act as a change agent for the organization and facilitate improvement activities throughout the system. This… more
- Houston Methodist (Houston, TX)
- …necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities to impact ... department and/or system score for patient/ customer -based satisfaction, through role modeling and fostering accountability. Serves and actively participates on… more
- CGI Technologies and Solutions, Inc. (Houston, TX)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions,… more
- Houston Methodist (Houston, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrates ... the electronic medical record + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional No + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Houston, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Demonstrate ... and manage multiple projects + Acts as effective change agent + Uses therapeutic communication to establish a relationship...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Toyota (Plano, TX)
- …Level 2 and Level 3 support of CX Agent Experience Domain. This includes Call Center technologies supporting call agents + Participate in Major Incident ... people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. **To save time applying,… more
- HCA Healthcare (Lewisville, TX)
- …City Lewisville is a Level III Trauma Center and a Primary Stroke Center . Excellent customer service and patient safety are our top priorities. We have ... and safety needs, the planned procedure, and the anesthetic agent used. The RN will communicate and educate the...suggestions for patient care and surgical workflow improvement + On- call is required during select non-business hours - Must… more
- Centene Corporation (Austin, TX)
- …and service quality. + Coordinate with cross-functional teams, including Quality Assurance, Call Center , and Sales Leadership, to ensure consistent application ... mid market internal staff by: Conducting quality monitoring of team members, auditing customer files; Analyzing service issue trends and call and e-mail volumes;… more