- CenterWell (Palm Bay, FL)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... 9:00pm** **4** **12:30pm -9:00pm** **5** Responsible for routine/basic inbound call , outbound call , email, and web chat...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- CVS Health (Tallahassee, FL)
- …teams using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS enterprise. **Primary Job Duties & ... and PBM knowledge including Prior Authorizations, Claims, Rebates, Network contracting, Sales, Call Center Ops and Pharmacy Ops + Business process design… more
- MyFlorida (Tallahassee, FL)
- …conducts Contact Center evaluations to ensure quality customer service and agent call performance, and adherences to the policies and procedures of ... the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center ...agency hiring authority and/or People First Service Center (###). Notification to the hiring authority… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …years of successful sales experience, including leadership of high-volume inbound and outbound call center teams. + Proven track record managing 250+ contact ... to align execution with shared goals including budgeting. + Drives contact center sales KPIs including conversion rates, AHT optimization, and productivity. +… more
- USAA (Tampa, FL)
- …and call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction ... or a military spouse/domestic partner + Prior experience in a fast-paced contact center environment **Compensation range:** The hiring range for this position… more
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