- State of Georgia (Rockdale County, GA)
- …Qualifications: . Two (2) years of customer experience handling calls from a high-volume call center , Customer Service Center or customer service department ... Duties and Responsibilities (REQUIRED): Under general supervision, the Customer Service Agent I receive inquiries, primarily by phone, to resolve complicated issues… more
- Mass Markets (Savannah, GA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Humana (Atlanta, GA)
- …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive...Humana's secure website. **Interview Format** As part of our hiring process for this opportunity, we will be using… more
- Capgemini (Atlanta, GA)
- …Atlanta. Key Responsibilities: . Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning. . Experience with ... Playbooks & CCAI Insights . Experience with Speech-to-Text, Text-to-Speech, and Agent Assist. . Google Cloud certifications (eg, Professional Cloud Developer,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …communicator demonstrating leadership and cross-functional partnerships + Change agent who leads transformation with resilience, adaptability, and coalition-building ... + Shape the future of one of the Southeast's largest academic medical center health plans + Drive innovation in value-based care, payment reform, and healthcare… more