• Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
    …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
    - Related Jobs

  • Customer Service Quality Assurance Spec II

    ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... + Professional Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
    ASM Research, An Accenture Federal Services Company (11/27/25)
    - Related Jobs

  • Bilingual Spanish Recruiter

    Mass Markets (NM)
    …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... business services companies in the USA, with a strong call center footprint and operations that extend...ensuring cultural fit and role alignment. + Collaborate with hiring managers to understand hiring needs and… more
    Mass Markets (11/08/25)
    - Related Jobs

  • Patient Services Coordinator LPN, Home Health

    CenterWell (Albuquerque, NM)
    …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...to perform patient visits and / or participate in on- call rotation. **Use your skills to make an impact**… more
    CenterWell (12/13/25)
    - Related Jobs

  • Integration Technology Lead, M&A

    Humana (Santa Fe, NM)
    …(WAN/LAN/Wi-Fi) + End-user computing, print, imaging, clinical peripherals + Telephony, call routing, IVR/contact center workflows + Athena (or comparable ... playbook maturity and best-practice evolution. + Serve as change agent to communicate integration intent and value. + Drive...Humana's secure website. **Interview Format** As part of our hiring process for this opportunity, we will be using… more
    Humana (11/12/25)
    - Related Jobs