- HCA Healthcare (Jacksonville, FL)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... Center Lead EMT like you to be a part of our team. **Job Summary and Qualifications** The...and acute hospital experience. + Supervisory Experience Preferred. + Call Center /Transfer Center experience Preferred… more
- Kyndryl (Tallahassee, FL)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... to work Remotely. The individual in this position is part of the UHealth Connect Contact center ...and analyze team's quality and patient satisfaction metrics (ie call monitoring for adherence, compliance of registration documentation, etc.).… more
- Mass Markets (FL)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (FL)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- CenterWell (Tallahassee, FL)
- …Qualifications** + Minimum two, (2) years of leadership experience in a call center , healthcare and/or pharmacy environment, including hiring, training, coaching ... technical difficulties in a remote environment. + Proficient in call center systems, reporting tools, etc. +...agent performance. It requires flexibility to adjust to call volume surges and training schedules. **Work at Home… more
- TD Bank (Sun City Center, FL)
- **Work Location:** Sun City Center , Florida, United States of America **Hours:** 20 **Pay Details:** $22.00 - $27.75 USD TD is committed to providing fair and ... experience preferred + Required to complete Teller training and part 1 of platform training upon hire + Strong...procedure for Customer Authentication + Acts as Dual Control agent when required + Follows all required open/close procedures… more
- Teleperformance USA (Port Saint Lucie, FL)
- …to work any 8 hours between 9:30AM CST - 7:30 PM CST Sun-Sat** + **Previous call center experience with five (5) or more of the following:** + **More than ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...six (6) months experience as an inbound call center customer service representative** + **More… more
- Aaron's Inc (Pompano Beach, FL)
- …terms and benefits and ensuring customers are fully satisfied with the product. A Call Center Renewal Agent builds relationships with customers over the ... this role is $16 to $18 per hour.* **Summary** Call Center Renewal Agents serve as coaches...modified at the Company's sole discretion, consistent with the law._ Benefits vary based on full-time and part -time employment… more
- JPMorgan Chase (Heathrow, FL)
- …and skills:** + **Travel Experience Required** + 1 or more years' experience in a call center agent role with leadership experience + Must possess leadership ... Join our team at Chase Travel and be a part of Chase, one of the world's most innovative...and Tour team, you will guide a team of call center agents, ensuring their work meets… more
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