• Cable Sales Agent

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC...to perform other duties. You will be evaluated in part based on your performance of the tasks listed… more
    Mass Markets (07/03/25)
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  • Proactive Customer Recall Agent (Remote…

    Morley (Austin, TX)
    …**_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +… more
    Morley (09/26/25)
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  • Call Center Sales Supervisor

    Mass Markets (Killeen, TX)
    …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents. While your team operate the phone for a ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
    Mass Markets (07/11/25)
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  • Call Center Team Leader

    Mass Markets (TX)
    …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
    Mass Markets (09/12/25)
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  • Helpdesk Senior Associate- Healthcare Clinical…

    NTT America, Inc. (El Paso, TX)
    …now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk- Call Center - REMOTE to join our team in El Paso, Texas (US-TX), ... to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply... primarily handling inbound customer calls. This is a call center environment in which we support… more
    NTT America, Inc. (09/20/25)
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  • Experienced Call Center Operations…

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...experience in a supervisory role in a BPO contact center . + Strong leadership, communication, and problem-solving skills. +… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality…

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
    Mass Markets (09/03/25)
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  • Call Center Representative - Hybrid

    Cinemark (Frisco, TX)
    …management Requirements: + One year of customer service experience in a fast-paced call center environment preferable + Strong conflict resolution skills and ... Join Our Team As part of our Cinemark Universe, you'll discover fun...+ Must be available to work schedules during the call center hours of operation, including nights,… more
    Cinemark (08/26/25)
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  • Call Center Trainer

    Teleperformance USA (Mcallen, TX)
    …**and assigned by supervisor or manager** **Qualifications** + **Minimum 1 year call center supervisory or training experience in high paced customer ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...**Entrepreneurship** + **AI Proficiency** + **Data Literacy ** **Be Part of Our TP Family** **It is our mission… more
    Teleperformance USA (09/25/25)
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  • Call Center Operations Supervisor

    Teleperformance USA (TX)
    …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of client… more
    Teleperformance USA (09/25/25)
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