• Quality Assurance Specialist

    Mass Markets (FL)
    …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (09/12/25)
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  • Chase Travel Team Lead - Cruise and Tour (Orlando,…

    JPMorgan Chase (Heathrow, FL)
    …Travel Team Lead in the Cruise and Tour team, you will guide a team of call center agents , ensuring their work meets quality and compliance standards. You ... Key Performance Indicator performance standards are met. + Perform call monitoring and assessment of agents for...Required** + 1 or more years' experience in a call center agent role with… more
    JPMorgan Chase (09/21/25)
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  • Remote Dialer Operations Analyst II

    Carrington (Jacksonville, FL)
    …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...ensure fulfillment of essential duties and responsibilities + On call responsibilities as needed to ensure system… more
    Carrington (08/20/25)
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  • Real Time Analyst

    Mass Markets (FL)
    …ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. + Oversee call queues to ... 2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center… more
    Mass Markets (09/12/25)
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  • Representative II, Customer Care Order Placement

    Cardinal Health (Tallahassee, FL)
    …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
    Cardinal Health (09/16/25)
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  • Patient Services Coordinator LPN Home Health

    CenterWell (Bradenton, FL)
    …and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent ... in worker console. + Initiates infection control forms as needed , sends the HRD the completed "Employee Infection Report"...visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper… more
    CenterWell (10/03/25)
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  • Medical Instrument Technician (Echocardiography)

    Veterans Affairs, Veterans Health Administration (Orlando, FL)
    …an Echocardiography Technician at the VA Orlando Healthcare System Medical Center and outpatient clinics. This represents above the full-performance level. Typical ... so that the best quality views are visualized and recorded. Ultrasound Opacification Agents . Incumbent is responsible for determining the need for use of ventricular… more
    Veterans Affairs, Veterans Health Administration (10/01/25)
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  • Internet Sales Support Admin

    Universal Nissan Hyundai (Orlando, FL)
    …learns quickly. + Schedule MUST be flexible. + Prior experience in a internet sales call center is preferred. + Qualified candidates must possess basic phone and ... benefits! We are looking for a motivated Business Development Center Sales Coordinator to join our growing company. Here,...appropriate departments. + Create folder and gather all information needed for the customer (ie VDP page and highlight… more
    Universal Nissan Hyundai (10/01/25)
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  • Licensed P&C Insurance Professional - Sales…

    USAA (Tampa, FL)
    …of employment. We are currently seeking dedicated Property & Casualty (P&C) active producer/ agents with an **ACTIVE** P&C producer agent license to **work in ... call backs. + Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an...ability to acquire additional licenses for other states as needed + 1 year of customer service experience in… more
    USAA (10/02/25)
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  • President, MCI Technology Division

    Mass Markets (FL)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...a visionary and results-driven President to lead MCI's global call center network and serve as a… more
    Mass Markets (10/01/25)
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