- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You'll...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... to the appropriate staff and managerial for resolution as needed . + Ensure first call resolution through...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...literacy and typing skills. + Previous customer service or call center experience is a plus. COMPENSATION… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...gain the skills and confidence to succeed. No prior call center experience required! We welcome candidates… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...on our team! We're looking for motivated and results-driven Call Center Sales Representatives to join our… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...drive to help people and close sales? We're hiring Call Center Representatives to support inbound and… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...we want to hear from you! We're seeking experienced Call Center Sales Representatives to join our… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Teleperformance USA (KS)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all...of your day will consist of coaching and educating agents on how to improve their performance** + **Create… more
- Mass Markets (Wichita, KS)
- …+ Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets ... sales through the actions of others + Understanding of call center tools and technology used to...+ Possess effective conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and… more