• Call Center Team Leader

    Mass Markets (TX)
    …We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents . This role is essential in ensuring that performance ... POSITION RESPONSIBILITIES Key Responsibilities: + Oversee a team of call center agents , ensuring adherence...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
    Mass Markets (09/12/25)
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  • Call Center Sales Supervisor

    Mass Markets (Killeen, TX)
    …motivated individual and posses excellent communication skills, we need your help in managing call center sales agents . While your team operate the phone ... Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. +...Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a… more
    Mass Markets (07/11/25)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert… more
    Mass Markets (07/16/25)
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  • Guest Service Agent - Full Time

    Omni Hotels (Austin, TX)
    …a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention ... Center and the Texas State Capitol.Omni Austin Hotel Downtown's...to our Loyalty Ambassadors and Guest Experience Planners as needed . Omni Benefits Include + Free Donwtown Parking in… more
    Omni Hotels (09/09/25)
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  • Experienced Call Center Operations…

    Mass Markets (Killeen, TX)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO campaigns. You'll...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
    Mass Markets (09/03/25)
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  • Call Center Team Lead

    Mass Markets (Killeen, TX)
    …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... to manage and support a team of customer service agents working on a variety of commercial, state, and...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
    Mass Markets (07/11/25)
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  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (07/15/25)
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  • Experienced Call Center Trainer

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our ... agents to succeed in a fast-paced environment. You'll play...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (09/03/25)
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  • Call Center Representative

    Mass Markets (Killeen, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... contact centers are powered by both on-site and remote agents , leveraging advanced technologies to enhance customer journeys, drive...literacy and typing skills. + Previous customer service or call center experience is a plus. COMPENSATION… more
    Mass Markets (09/03/25)
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  • Remote Bilingual Call Center…

    Mass Markets (San Antonio, TX)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across… more
    Mass Markets (08/15/25)
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