- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center ...Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as...IT and CX teams to analyze IVR data, identify call routing or containment opportunities, and optimize menu logic… more
- Silicon Valley Power (Santa Clara, CA)
- **Senior Energy Systems Analyst ** Print (https://www.governmentjobs.com/careers/cityofsantaclaraca/jobs/newprint/5119046) **Senior Energy Systems Analyst ** ... GWh of electricity. SVP is growing due to data center expansion, high density developments and electrification initiatives. SVP's...of their duties and be available on an "on call " basis. + Employees are required to pass initial… more
- Americor (Irvine, CA)
- …multi-channel and/or global contact center operations. + Experience with Five9 Call Center or other automated dialer software preferred. + Certification in ... We are seeking a highly skilled and experienced Principal Workforce Management (WFM) Analyst to join our team. The ideal candidate will be a strategic thinker with a… more
- Stanford Health Care (Palo Alto, CA)
- …you'll have the opportunity to work at a leading academic medical center that champions patient safety, innovation, and research excellence. Join a multidisciplinary ... and high-quality patient care. As a Sr. Clinical Informatics Analyst , you'll be supported by an organization that truly...incidents reported through the help desk; including 24/7 on call coverage as required + Provide analytical assistance to… more
- Huntington Ingalls Industries (Oxnard, CA)
- …globe to complete a larger mission. HII is currently seeking a Logistics Management Analyst to join the team. The Logistics Management Analyst will provide ... support services to the Naval Surface Warfare Center , Port Hueneme Division. Experienced candidates may be allowed...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- Stanford Health Care (Palo Alto, CA)
- …you'll have the opportunity to work at a leading academic medical center that champions patient safety, innovation, and research excellence. Join a multidisciplinary ... and high-quality patient care. As a Sr. Clinical Systems Analyst , you'll be supported by an organization that truly...incidents reported through the help desk; including 24/7 on call coverage as required + Provide analytical assistance to… more
- Cedars-Sinai (Los Angeles, CA)
- …care we strive for. **What you will be doing:** The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing ... to report on various metrics. + Participates in an on- call rotation to provide off-hours end user support. +...**Req ID** : 13449 **Working Title** : Epic MyChart Analyst - Remote **Department** : EIS Patient Facing Apps… more
- Noblis (San Diego, CA)
- Responsibilities **Commander, Navy Regional Maintenance Center ** (CNRMC) is an Echelon III command (field activity) under Naval Sea Systems Command (NAVSEA) with a ... schedules. Noblis MSD's CNRMC Team requires a **Senior Operations Analyst ** to facilitate and coordinate NAVSEA 21 and CNRMC...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more