- Amentum (Colorado City, CO)
- …will bring at least one year of experience managing queues in a call center environment. Work includes identifying, researching, and resolving questions/issues ... **Case Management Support Analyst I** Amentum is a leading provider of...work location. 1+ years' experience in: + Supporting a call center /case management environment providing Tier II… more
- Xcel Energy (Golden, CO)
- …Xcel Energy could be just what you're looking for. **Sr IT Systems Analyst ** **Position Summary** The Sr. Systems Analyst provides structured analysis, ... goals to ensure optimal technology solutions are sought. + Required to be On- Call rotation approximately once per quarter (every 3 months). + Provide Workstation… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the culture. **What You'll Be Doing:** **Workforce Planning Analyst ** As a Workforce Planning Analyst , you will have the opportunity to support team leaders… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the mission. Stay for the culture. **What You'll Be Doing:** **Lead Analyst , Performance Analytics - Oncology & Member Product Focus** **Overview:** Evolent is… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- CVS Health (Denver, CO)
- …role in optimizing operational efficiency and supporting strategic initiatives across the Call Center and Business Support teams at AHH. Key responsibilities ... in a fast-paced environment. **Required Qualifications** + Minimum of 5-6 years Call Center management experience specific to queue and administrative oversight.… more
- CACI International (Denver, CO)
- Integrated Operations (IO) Bridge Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Maintains an Operations Bridge, collaborating with the Integrated Service Center (ISC) Network Operations Center (NOC), external...supporting mission critical operations * Must be available for on- call support in the event of a COOP or… more
- Camping World (Englewood, CO)
- …or related field preferred. . 3 + years of experience in customer service or call center environments, with at least 1-2 years in a supervisory or leadership ... to detail and time management. . Familiarity with roadside assistance operations, call center software, CRM systems and office 365 applications . Experience in… more
- Evolent (Denver, CO)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router.… more
- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …supporting DoD and/or federal government contracts/programs + Experience supporting large call center operations + Ability to effectively build positive ... and operations management to match staff to demand and/or reallocate task/work/ call volumes. + Analyzes schedule performance, forecast accuracy, and underlying… more