- Mount Sinai Health System (New York, NY)
- …rounding validation data and observation of unit rounding. 5. Validates Associate Director/Clinical Nurse Manager competency in PHR and provides consistent ... qualitative feedback regarding the patient experience and staff engagement to Associate Directors, Clinical Nurse Managers, staff and the Interdisciplinary Patient… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: Client Services ... services to assist HPD clients. They provide customer service via telephone using our call center system, on-line via several email accounts and in person by… more
- CUNY (New York, NY)
- …upgrades and maintains the University's network, operates the University's Data Center and Service Desk, manages the processes that safeguard the University's ... future of CUNY's IT infrastructure. Reporting to the Director of Data Center Engineering, the Senior Network Services Engineer is charged with providing expert-level… more
- Veterans Affairs, Veterans Health Administration (Buffalo, NY)
- Summary The Western New York VA Medical Center is hiring for (2) full-time Registered Nurses to work in the Operating Room (OR) at the Buffalo location. Recruitment ... Ambulatory Care Service with the Buffalo, NY VA Medical Center . The incumbent is a professional registered nurse, qualified...health record. The OR RN is required to be on- call during off tours hours to provide patient care… more
- Molina Healthcare (Syracuse, NY)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Arc Allegany-Steuben (Bath, NY)
- …of paid training, and more! JOB SUMMARY Under the direction of the Associate Director of Quality Enhancement, this position is responsible for conducting incident ... of regulatory requirements and agency procedure regarding investigations including the Justice Center Code of Conduct, Core Competencies and the code of ethics,… more
- Sedgwick (Albany, NY)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... change **Education & Licensing** HS diploma or GED required. Associate degree from an accredited college or university preferred....+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- M&T Bank (Rochester, NY)
- …Required:** Associate 's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu of a ... work experience, including a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience. Minimum of 1 year's supervisory… more
- Broadview FCU (Albany, NY)
- …in lieu of degree. + Minimum of two (2) years of people supervisory experience in a call center within a financial institution such as a bank or credit union is ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Rochester Institute of Technology (Rochester, NY)
- …text messaging via Google Notifier, TigerSafe Dashboard app, and emergency blue light call boxes. Obtains pertinent information from incoming calls in a prompt and ... officers, Housing Operations and Facilities Management to effectively handle the call for service. + Efficiently researches information requests from emergency… more