- Humana (Albany, NY)
- …of Medicare and duel-eligible members **Preferred Qualifications** + Bachelor's degree + Prior call center experience + Prior success in Medicare Product Sales ... is uniquely positioned to put those customers at the center of everything it does. Humana's MarketPoint organization is...is looking for 5 Customer Success Agents who are bilingual in English and Spanish to join the Customer… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center . Utilizing extensive ... to all callers and performing a wide variety of call center services to assist patients and...to assist patients and callers is essential. Minimum Qualifications: Associate 's degree and two years of relevant health care… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center Union: ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/30924) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for answering… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English/Spanish) ... to all callers and perform a wide variety of call center services to assist patients, and...be proficient with multiple software programs for sending messages, call processing and documentation. Minimum Qualifications: Associate 's… more
- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- Broadview FCU (Albany, NY)
- …performance metrics and KPIs, including but not limited to, quality assurance, call handle time, member satisfaction, productivity, and service excellence goals. + ... knowledge, technical proficiency, and communication skills. Minimum Job Qualifications: + Associate 's degree or equivalent experience (a combination of education and… more
- MVP Health Care (Schenectady, NY)
- …accountability and follow through. + Demonstrated PC skills using Microsoft applications. + Bilingual preferred + Curiosity to foster innovation and pave the way for ... our customers in every interaction **Your key responsibilities:** + The Associate , Medicaid Member Service Representative is responsible for providing optimum… more
- BronxCare Health System (Yonkers, NY)
- …offered within the BronxCare Healthcare System in a high volume/high paced call center environment, while delivering an outstanding patient centered customer ... Overview The Central Registration Associate assists patients, facilities and other callers in...patient appointments through the use of ALLSCRIPTS in a Call Center Environment. The scheduling activities consist… more
- WMCHealth (Hawthorne, NY)
- …Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call Center Union: No Position: Per Diem Hours: Monday ... and onboarding. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High… more
- City of New York (New York, NY)
- …registration matters; - Liaison to and providing customer service via high-volume call center ; - Process requests for Certified Copies, Invalidations, and ... Services (OENS), the division would like to hire a Registration Associate /Community Coordinator. Your Role: As a Registration Associate /Community Coordinator… more