- Highmark Health (Albany, NY)
- …+ 6 months of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that… more
- University of Rochester (Rochester, NY)
- …+ On occasion, may require 24x7 availability for crisis, emergency situations, and/or special call center projects. + Answers customer inquiries as needed ... Center IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate 's Degree preferred or ... + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and… more
- Compass Group, North America (Armonk, NY)
- …for an on call **HOUSEKEEPER** position. + **Location** : IBM Learning Center - 20 Old Post Road, Armonk, NY 10504 _Note: online applications accepted_ _only_ ... _._ + **Schedule** : On call schedule. Shift will be based on needs. More...and vacuuming. **Essential Duties and Responsibilities:** + Provides quality customer service to customers by providing one-on-one attention to… more
- Suny Polytechnic Institute (Utica, NY)
- …Professional Posted On: Thu Aug 14 2025 Job Description: Description of Duties: On Call Librarians will work scheduled shifts and when possible, fill in at other ... + Enforce policies + Report building maintenance needs + Provide general customer service, including directions and referrals + Provide support for all students… more
- BronxCare Health System (Yonkers, NY)
- …is required, 1-2 years customer service experience, preferably in a call center and/or outpatient healthcare environment is required. 1-2 years' experience ... call center environment, while delivering an outstanding patient centered customer service experience. The Associate ensures each patient receives an… more
- Stony Brook University (Stony Brook, NY)
- Campus Residences Community Center Assistant **Who We Are** We, the Division of Student Affairs, are a student-focused organization that aims to empower student ... degree (foreign equivalent or higher. In lieu of a Bachelor's degree, an Associate 's degree (foreign equivalent or higher) and two (2) years of full-time… more
- Albany Medical Center (Albany, NY)
- …the patient based on eligibility response or estimate for services. For Access Center and Birthplace: Must be able to work in conjunction with Nursing Supervision ... the cost of the specialty drugs being offered at Albany Medical Center . Understanding diagnosis, the prescribed drugs and authorization requirements is a significant… more
- Staples (Montgomery, NY)
- …and expertise to our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership ... expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the...of your team, at all levels to ensure successful customer outcomes. + Understanding of and ability to use… more
- Albany Medical Center (Albany, NY)
- …and effectively + Provide best effort support for non-standard devices + Participate in on- call rotation and help troubleshoot customer issues + Perform at or ... procedures. The Clinical Engineering Technician is responsible for an exemplary customer service experience for all Albany Med employees during their interaction… more