- Mass Markets (Dallas, TX)
- …issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling ... ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact with...Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1)… more
- Bank of America (Dallas, TX)
- …of experience in the Banking/Financial industry. + 1-3 years of experience working in a call center . **Shift:** 1st shift (United States of America) **Hours ... Sr. Service Specialist - CashPro & Technical Service Center Dallas, Texas **To proceed with your application,...this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... effective solutions + Escalate complex issues appropriately + Ensure first - call resolution through problem-solving and active listening...Diploma or equivalent required + Minimum 3 years of call center experience + At least 1… more
- Mass Markets (Dallas, TX)
- …issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... - Must be flexible to work assigned shift within center hours of operation - Strong desire for point...this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first… more
- Bank of America (Plano, TX)
- …to prioritize authentication and other fraud-related investments across channels (online, call center , in-person). + Facilitate regular routines for stakeholders ... channels (eg Credit, Debit, Deposits, Online Retail Merchant, Payment Processing, Digital, Call Center , etc.) + Demonstrated ability to manage cross-functional… more
- Bank of America (Plano, TX)
- …job is responsible for answering inbound calls and initiating outbound calls within a call center to assist new and existing clients with determining the best ... reasonable accommodation from this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first day of… more
- Mass Markets (Killeen, TX)
- …inbound and outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Bank of America (Plano, TX)
- …+ Functional knowledge of multiple products and/or channels (eg Credit, Debit, Digital, Call Center , etc.) + Experience managing relationships and projects with ... reasonable accommodation from this requirement, you must seek an accommodation through the Bank 's required accommodation request process before your first day of… more