- Mass Markets (NM)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (NM)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (NM)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... Join our rapidly growing team as a Customer Service Agent on the night shift! In this role, you'll...manner + Troubleshoot and resolve customer issues, aiming for first- call resolution + Research internal systems to locate missing… more